Enterprise Terms of Service
These Master Terms of Service govern all statements of work, architecture audits, and ongoing autonomous agent deployments delivered by NEXUS AI SYSTEMS INC.
1. 100% Intellectual Property Ownership
Unlike closed SaaS platforms, NEXUS builds custom automations designed for client autonomy. Upon full payment of engagement fees, the Client acquires 100% exclusive intellectual property ownership of all custom workflow schemas, custom n8n configurations, TypeScript API integrations, prompt templates, and proprietary middleware developed under their Statement of Work (SOW).
2. Scope of Services & SOW Execution
NEXUS provides architecture planning, custom agent development, CRM bidirectional synchronization, third-party webhook orchestration, and ongoing node monitoring. Specific deliverables, latency targets, and milestone delivery dates are formally defined in your specific signed SOW.
3. Client Responsibilities & System Access
To ensure timely delivery within our 30-day roadmap, Client agrees to provide necessary API credentials, sandbox testing permissions, and timely technical feedback within designated sprint review cycles.
4. 45-Day Performance & ROI Warranty
We stand behind our engineering. If an autonomous system fails to achieve the deterministic SLA or throughput milestones defined in the SOW within 45 days of production cutover, NEXUS will provide dedicated engineering remediation at zero additional fee until the target performance threshold is attained.
5. Mutual Non-Disclosure & Confidentiality
Both parties agree to hold all non-public commercial data, business logic, customer databases, and strategic operational workflows in strict confidence under standard two-way non-disclosure terms.
6. Limitation of Liability
Neither party shall be liable for indirect, incidental, or consequential damages resulting from upstream provider outages (e.g., third-party OpenAI/Anthropic cloud downtime). Total aggregate liability is limited to fees paid under the applicable SOW in the preceding 6-month period.